Briefcase Books, written specifically for today's busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page:
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Project Management
by Gary R. Heerkens
Original Price: US $14.95(Approx.Rs.719.00) Our Special Price: Rs.225.00
Project Management provides a step-by-step, all inclusive introduction to the tools and techniques necessary to spearhead your next project and bring it home on time, on budget and at performance levels that will add directly to your company's bottom line. This book guides you to:
*Stay on top of all aspects of your project: Process, interpersonal and organizational
*Forge a spirit of cooperation and achievement among diverse team members
*Deal effectively with all the contingencies, foreseen and unforeseen, that always come up in any project.
Budgeting
for Managers
by Sid Kemp
Original Price: US $14.95(Approx.Rs.719.00) Our Special Price: Rs.195.00
Budgeting for Managers starts with the basics of a simple expense budget and gives you everything you need to know to create, present, and track a budget with a spreadsheet or accounting package. From definitions of fundamental accounting terms to techniques for working within your budget and managing money with your team, it will take you through the basics and beyond so that you can:
*Negotiate for the money you need *Create budgets for growth or downsizing *Track your budget and measure work results throughout the year
This value-packed Briefcase Book will give you the
knowledge and confidence you need to take charge of money, and work alone or
with a team to bring success to both your company and your career.
Design
for Six Sigma
by Greg Brue
Original Price: US $14.95(Approx.Rs.719.00) Our Special Price: Rs.195.00
1.Specific functions and
activities for each phase of the DFSS methodology
2.Important tools-and their
uses-for ensuring DFSS efficiency and efficacy
3.Vital guidelines and tips
for seamless,successful DFSS implementation
Six Sigma for
Managers
by Greg Brue
Original Price: US $15.95(Approx.Rs.767.00) Our Special price: Rs.150.00
Sigma for Managers is a step-by-step guidebook for understanding and managing every facet of this landmark quality initiative. It gives you the hands-on knowledge and skills you need to:
*Prepare employees for a full-time, committed focus on the Six Sigma initiative *Use Six Sigma tools to isolateand improvefactors affecting your firms quality and performance *Sustain Six Sigma, and create a ripple effect throughout your entire organizationSix Sigma is the key to unlocking new levels of quality, performance, customer service and profit; as a manager, you are the key to unlocking the power of Six Sigma.
Time
Management
by Marc Mancini
Original Price: US $14.95(Approx.Rs.719.00) Our Special Price: Rs.195.00
Time Management provides you with the tools and techniques you need to make each minute count. Filled with workplace-tested strategies for either improving upon the systems you currently use or replacing them with methods that are proven to be more efficient and time-saving, this latest book will provide you with:
*Strategies for matching the right time-saving tool to each situation *Management techniques for recognizing and eliminating procrastination *Methods for working toward team goals while still saying NO! to time wasting activities and ideasDiscover how professionals from virtually every industry are getting more accomplished in less time, while lowering their minute-to-minute workloads and anxiety, with Time Management.
Recognizing
and Rewarding Employees
by R. Brayton Bowen
Original Price: US $14.95(Approx.Rs.719.00) Our Special Price: Rs.225.00
Recognizing and Rewarding Employees gives managers the top-ten rewards most successful at motivating employees, tips for showing appreciation for work done well, ways to promote achievement through recognition, and more.
Look to this powerful book for tips and guidelines on:
* Alternative pay and benefit programs *Establishing a constructive culture *Coaching *Embracing diversity *Building self-esteem *Sharing power *Stewarding *Unlocking innovation *Career banding *Performance planning and reviewing *Rites of recognition *Aligning strategy and rewards *Collaboration versus competition *Integrative management *And moreFinance for the Non-financial Manager
by Gene Siciliano
Our Special Price: 195.00
Finance for the Non-Financial Manager clears the confusion, helping you understand the information contained in essential financial reports and then showing you how to use that understanding to make informed, intelligent decisions. The book gives an immediate, working knowledge of:: * Basic Financial Reports *Cost Accounting *Operational Planning and Budgeting
Let Finance for the Non-Financial Manager show you how to understand the information found in everyday financial reports and use that information to drive the success of both your firm and your career.
Manager's Survival Guide
by Roger Fritz
Original Price: US $14.95(Approx.Rs.719.00) Our Special Price: Rs.175.00
Manager's Survival Guide features proven tips and strategies for sensing imminent problems, formulating workable solutions, following up to ensure problems do not reoccur and more. This book contains:
*Move from problem to solution in four logical steps * Keep performance high-even morale is low *Take proactive steps to reduce the likelihood of mishaps.
Manager's Survival Guide gives you the tools you need to take charge of your surroundings and handle everyday management issues with leadership, diplomacy and result-based effectiveness.
Customer
Relationship Management
by Kristin Anderson, Carol Kerr
Original Price: US $14.95(Approx.Rs.719.00) Our Special Price: Rs.165.00
Customer Relationship Management brings it back to the foreground, providing easy-to-apply solutions and strategies for establishing meaningful bonds with your customers and turning them into reliable, lifelong partners. The book shows you how to design a CRM approach that is responsive, flexible and personalized to each customer. It provides:
* Practical advice for choosing and implementing a CRM strategy *A review of database tools for capturing and managing customer information *Proven techniques for translating an effective CRM strategy to the e-commerce environment
Manager's Guide to Performance Reviews
by Robert Bacal
Original Price: US $14.95(Approx.Rs.719.00) Our Special Price: Rs.195.00
The Managers Guide to Performance Reviews helps managers instead make reviews both positive and proactive. It provides a step-by-step process for administering an effective performance review, one that will meet the organizations needs for employee appraisal while giving employees an honest sense of how they are performing and where they could improve. Also examined are various approaches to performance reviews, different forms and techniques, and more. The book guides to:
Document performance fairly and objectively *Accurately diagnose and point out performance issues *Tailor reviews to help employees improve their performance.
Skills
for New Managers
by Morey Stettner
Original Price: US $14.95(Approx.Rs.719.00) Our Special Price: Rs. 195.00
Skills for New Managers will show you how to succeed and flourish as a manager. This succinct, highly focused model for effective management will help you master topics including:
Effective management skills can be learned. Skills for New Managers will give you everything you need to create your own management style, use that style to promote solid performance in your employees and take the next critical step in your climb up the career ladder.
Communicating
Effectively
by Lani Arredondo
Original Price: US $14.95(Approx.Rs.719.00) Our Special Price: Rs.195.00
Communicating Effectively provides hands-on, no-nonsense techniques and
strategies for improving your ability to communicate—and manage conflicts—in
today’s relentless and demanding business environment. Look to this
easy-to-use book for:
*Proven methods to raise employee morale—and productivity—through everyday
conversation and interaction *Guidelines and ground rules for conducting
participative, results-driven meetings and presentations *The 5 fundamental
factors of e-communications—how to use e-mail, voice mail, and others—and
which method to use for specific situations
Learn the workplace-tested tools of communication, some seemingly obvious,
others somewhat less apparent, but all crucial for day-to-day success—in
Communicating Effectively.
Retaining
Top Employees
by J Jeslie McKeown
Original Price: US $14.95(Approx. Rs.719.00) Our Special Price: Rs.195.00
Retaining Top Employees focuses on the specific strategies and tactics you can use to create and sustain competitive advantage by increasing your company's attractiveness to both current and potential employees. It includes:
* Retention-focused new employee orientation guidelines *Strategies for targeting recognition programs to top performers *Communication techniques that effective managers must know
Retaining Top Employees shows you how to make employee retention an integral part of your organizational culture, creating a work environment that will not only attract but retain your industry's top people.
Leadership
Skills for Managers
by Marlene Caroselli
Original Price: US $14.95(Approx.Rs.719.00) Our Special Price: Rs.185.00
Leadership Skills for Managers is a hands-on,
systematic examination of the specific skills and tools—vision,
problem-solving, communication, distribution of power, and others—that must be
in place before one can climb the ladder from management to leadership. Let
this no-nonsense guide show you how to develop the expertise, strategies, and
courage to:
*Exhibit the poise and presence required to get others to march *Step outside
the status quo—to visualize and implement true improvements
*Cultivate valuable professional bonds via benchmarking and community networks
Leadership Skills for Managers shows you how to achieve the skills and self-confidence of a leader—and maximize both your accomplishments and career success in today’s global corporate arena.
Interviewing
Techniques for Managers
by Carolyn Thompson
Original Price: US $14.95(Approx.Rs.719.00) Our Special Price: Rs.185.00
Interviewing Techniques for Managers shows you how to master every aspect of the interview process to ensure that you always get honest, helpful and results-oriented answers, including:
*When and how to ask the key questions *Tips for getting a difficult interview back on track *Techniques for telephone, e-mail and other arms-length interviews *Separating fact from fiction when interviewing potential employees *Solving workplace problems *Uncovering how best to meet customer needs
Interviewing Techniques for Managers will help you conduct each interview with a solid plan and workplace-tested interviewing skills.
The
Manager's Guide To Business Writing
by Suzanne D. Sparks
Original Price: US $14.95(Approx.Rs.719.00) Our Special Price: Rs. 185.00
The Managers Guide to Business Writing contains practical guidelines for writing business correspondence and materials with speed, precision, and power, giving your readers the most information in the least amount of time. Designed to provide maximum impact to your everyday work performance, this intense short course in persuasive writing contains examples of letters, memos, and e-mail written to grab your readers attention and make them take action. It shows how to put more force into your writing through use of visuals, white space, and headings. And it gives detailed instructions for handling difficult situations, including breaking bad news, handling angry customers, and using persuasion effectively.
The
Manager's Guide to Strategy
by Roger A. Formisano
Original Price: US $14.95 (Approx.Rs.719.00) Our Special Price: Rs.195.00
Manager's Guide to Strategy provides you with proven, up-to-date concepts, tools and insights for effective strategy formulation, along with myraid examples of successful and not-so-successful strategies from real companies. This book shows how to:
* Formulate long-term goals and create a plan to achieve those goals *Factor your best customers and their needs into every strategic decision *Evaluate and revise strategies to take advantage of new opportunities
Learn how to both think and act strategically - for the benefit of your organization, your customers and your career- in Manager's Guide to Strategy.
Negotiating
Skills for Managers
by Steven Cohen
Original Price: US $14.95(Approx.Rs.719.00) Our Special Price: Rs.185.00
Negotiating Skills for Managers provides the tools you need to understand and prepare for each negotiation, along with proven methods to subtly and skillfully guide it to a successful conclusion. Turn to this latest book for hands-on techniques you can utilize to:
*Discover each party's hot button issues, and ensure they are addressed and satisfied *Overcome cultural barriers to develop understanding and agreement between parties *Use The Interest Map© A crucial tool for preparing an airtight pre-negotiation strategyLet Negotiating Skills for Managers show you how to negotiate with tact and skill, accomplishing your own personal and organizational objectives while creating non-adversarial agreements that will stand the test of time and the destructive pressures of the marketplace.
Presentation
Skills For Managers
by Jennifer Rotondo, Mike Rotondo
Original Price: US $14.95(Approx.Rs.719.00) Our Special Price: Rs.195.00
The ability to give a great presentation can be a tremendous career booster, while the opposite can keep a manager on a dead-end path. Presentation Skills for Managers is a practical, advice-filled book on how to create and make compelling and persuasive presentations. Besides reviewing material on preparing and delivering effective presentations, it includes new special coverage of the development and use of Powerpoint slides, something not found in most books on presentations.