The ROI of Human Capital


Rs. 1531.00
20494

We all know that people—not cash, buildings, or equipment—are the lifeblood of any business enterprise. Yet, astonishingly, there has never been a reliable way to quantify the contribution of human capital to corporate profit...until now.The most cost- effective solution to the talent deficit lies in helping each person to become more productive. Applying a rare blend of manegemnt expertise and quantitative metrics, Ftiz-enz shows how to build pathways that link specific human resources objectives to operational improvements and cooperate financial gains.  In The ROI of Human CapitaI, Jac Fitz-enz draws on years of quantitative and qualitative research by his prestigious Saratoga Institute to provide a breakthrough methodology for measuring the bottom-line effect of employee performance. A prolific author, whose previous work includes Human Value Management, named Book of the Year by the Society for Human Resource Management, Fitz-enz has also been called "the father of human performance benchmarking." This new book offers a rare blend of management expertise and quantitative metrics, showing executives and HR professionals how to gauge human costs and productivity at three critical levels: • Organizational (contributions to corporate goals) • Functional (impact on process improvement) • Human resources management (value added by five basic HR department activities). With today’s employee costs often exceeding 40 percent of corporate expense, measuring the value of this human capital is essential. Here, at last, is a resource that reveals how to do it and that helps managers determine how to invest most effectively in human productive potential. Contents Preface Chapter 1 Human Capital: The Profit Lever of a Knowledge Economy Chapter 2 How to Measure Human Cpaital's Contribution to Enterprise Goals Chapter 3 How to Measure Human Capital's Impact on Processes Chapter 4 How to Measure Human Resources Value Added Chapter 5 End -to- End Human Capital Value Reports Chapters 6The Next Generation of Human Capital Valuation: Trends, Forecasts, and Predictions Chapter 7 How to Value Initiative Results Chapter 8 How to Leverage Your Human Capital ROI Chapter 9 Quantum Leap: A Strategy for Inventing Your Future Chapter 10 Guiding Principles Chapter 11 Summing Up and Looking Ahead About the Author Jac Fitz-enz, Ph.D., is the founder and chairman of the Saratoga Institute, based in Santa Clara, California. Widely known and respected for its pioneering research on employee productivity and retention, the institute counts clients among the world’s leading companies, including 90 of the Fortune 100. His many books include How to Measure Human Resource Management, the seminal text on this topic, and The 8 Practices of Exceptional Companies, hailed by Choice as "an exciting new exploration of the managerial sciences." He lives in Saratoga, California.
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