"In Lean Thinking, Dan Jones and I told the Lean success story of Art Byrne and his team at The Wiremold Company during 1991 - 1996 from a fifty thousand foot altitude. In this fascinating volume, Bob emiliani takes you down to tree top height and brings the story up to the present so you can see all of the specific methods - technical, managerial, and leadership - Art used to mold a moribund smokestack company into a Lean champion. Everything you need to know about a Lean transformation is explained between two covers, with helpful summaries of all the key lessons for you to apply immediately to your own business."
James P. Womack
Founder and President, Lean Enterprise Institute Inc
Co - author, Lean Thinking
"Better Thinking, Better Results is a major contribution to Lean practice and covers many aspects of the Lean transformation that have been missing."
George Koenigsaeckar
Chairman, Shingo Prize for Excellence in Manufacturing
former President, Jake Brake
"Bob Emiliani and his associates have done us all a service by documenting this important case example. The book reflects a great depth of understanding of Lean Thinking and of the detailed transformation of the Wiremold Company. They aptly demonstrate that Lean is more than manufacturing tools but a total business solution and a way of meaningfully engaging people. This is one of the important books that anybody interested in Lean thinking needs to read."
Jeffrey Liker
Professor, Department of Industrial and Operations Engineering, University of Michigan
Director, Japan Technology Management Program and Lean Program Office
Editor, Becoming Lean: Inside Stories of U.S Manufacturers