The HR Scorecard
Rs. 1548.50
This is a distillation of the book The HR Scorecard, published by Harvard Business School Press. The performance measures that most HR departments use don't measure HR contributions to company success. For example, as an HR manager, you may believe that having a capable and committed work force and a training system that helps your employees learn faster than the competition are true competitive advantages and part of the company's strategic plan. Yet, you most likely measure items such as total compensation, employee turnover, cost per hire, and the percentage of workers who were evaluated in the last 12 months. None of these measures relates directly to employee commitment or learning--the competitive advantages you identified. The authors present an innovative assessment system that measures HR's contribution to what matters most to CEOs: firm profitability and shareholder value. They begin with a 7-step process that lays the foundation for an HR department's strategic influence company-wide, then move from the 7 steps to an HR Scorecard that identifies and measures the HR "deliverables" needed to make the corporate strategy work.
Subjects Covered:
Accounting & control, Balanced scorecard, Corporate strategy, Finance & accounting, Human resources management, Organizational development, Performance measurement, Strategic planning, Strategy implementation.