This fully revised edition offers a fresh perspective on the
way organizations work. In the knowledge economy people are the key to the
organizational learning and need to be much more involved in the critical debate
within organizations. The very nature of relationships between employers and
employees, owners and their agents, needs to be re-evaluated.
Bob Garratt proposes a theory of organizations as
'learning systems' in which success depends on the ability of managers to become
'direction-givers' and on the organization's capacity for learning continuously.
The author also employs a wide range of experimental models and graphic
illustrations to clearly demonstrate his theories.