Managing Change Effectively
Rs. 595.00
Once again Don Kirkpatrick has favored us with an excellent new book, Managing Change Effectively.An eminently readable style and rich content make this book a "must" for anyone concerned with individual and organizational performance improvement. I'm pleased to recommend it."
-Scott B. Parry, Ph.D., Chairman, Training House, Inc.
In brief
One of the most important skills of successful managers is dealing with change. 'Managing Change Effectively' combines philosophical insights with practical applications to help managers effectively incorporate change with the least disruption. Rather than causing defensiveness and withdrawal on the part of employees, change- and the managers who facilitate it- can create a climate of discovery and creativity and revitalize an organization.
'Managing Change Effectively' details specific approaches and methods for making change decisions and getting changes accepted. From communication to participation, Kirkpatrick shows managers and executives how to make change their ally. Packed with examples that illustrate the principles and procedures for implementing new ideas, policies and strategies for almost any type of organization, this text is a valuable resource for managers at all levels, especially those in training and human resources.
Contents
Approaches to managing change -
The changes managers face; The manager's role; Why people resist or welcome change; Methods for managing change - A step-by-step change model; Empathy: the first key to successful change; Communication: the second key to successful change; Participation: the third key to successful change; Applying the three keys; Case Examples of successful change - Moving into a new managerial job; Establishing variable work hours; Improving productivity through work design; Successfully implementing quality circles; Getting more productivity from the last hour of work; Gaining acceptance for a new incentive system; Converting from a 'batch' to a 'just-in-time' production process; Reorganizing the sales force; Instituting new training programs.
Managing Change Effectively includes:
1. Donald Kirlpatrick's "three keys" of sucessful change management
2. Practical exercises to help plan for change
3. Multiple case studies illustrating sucessful change management
4. Useful evaluation forms for each step in the change management process
5. Overview of the entire change management process, from the planning stage, to implementation phases, to completion and feedback
6. A pretest and posttest to evaluate the strengths and weaknesses of the reader's change knowledge
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