The definitive guide to the theory of constraints
In this authoritative volume, the world’s top Theory of Constraints (TOC) experts reveal how to implement the ground-breaking management and improvement methodology developed by Dr. Eliyahu M. Goldratt. Theory of Constraints Handbook offers an in-depth examination of this revolutionary concept of bringing about global organization performance improvement by focusing on a few leverage points of the system. Clear explanations supplemented by examples and case studies define how the theory works, why it works, what issues are resolved, and what benefits accrue, and demonstrate how TOC can be applied to different industries and situations.
Theory of Constraints Handbook covers:
- Critical Chain Project Management for realizing major improvements in delivering projects on time, to specification, and within budget
- Drum-Buffer-Rope (DBR), Buffer Management, and distribution for maximizing throughput and minimizing flow time
- Performance measures for applying Throughput Accounting to improve organizational performance
- Strategy, marketing, and sales techniques designed to increase sales closing rates and Throughput
- Thinking Processes for simple and complex environments
- TOC methods to ensure that services actions support escalating demand for services while retaining financial viability
- Integrating the TOC Thinking Processes, the Strategy and Tactic Tree, TOC measurements, the Five Focusing Steps of TOC, and Six Sigma as a system of tools for sustainable improvement
About the Authors
James F. Cox III, Ph.D. (Athens, GA), CFPIM, CIRM, holds TOCICO certifications in Production and Supply Chain, Performance Measurement, Critical Chain, Strategy and Tactics, and Thinking Processes. He is a JONAH’s JONAH, Professor Emeritus, and was the Robert O. Arnold Professor of Business in the Terry College of Business at the University of Georgia. He received his Ph.D. in Engineering Management from Clemson University. Prior to his tenure at UGA, he held the E. L. Lowder Professorship in the school of business at Auburn University. He held positions in construction engineering, industrial engineering, and production planning and control. In addition to teaching Jonah workshops to the Air Force in support of its Lean Logistics efforts, he has conducted numerous academic and practitioner Theory of Constraints workshops and programs on performance measurement, production, supply chains, management skills, project management, and the thinking processes.
Dr. Cox’s research has centered on the Theory of Constraints for over twenty-five years. He has written three books on TOC― Operation Management: A Focus on Excellence (with Blackstone and Schleier), Reengineering Performance Measures (with Lockamy) and the Constraints Management Handbook (with Spencer), in addition to co-authoring an academic text for small businesses and numerous research monographs. With over 90 articles, his publications appear in Decision Sciences, Production and Operations Management Journal, International Journal of Production Research, Academy of Management Journal and Review, MIS Quarterly, Industrial Engineering, and many others. He is the coeditor of the APICS Dictionary, 7th, 8th, 9th, 10th, and 11th editions and an invited contributor on Constraints Management to the Production and Inventory Management Handbook.
John Schleier (Canon, GA) was President and Chief Operating Officer of the Mortgage Services Division of Alltel, Inc., Executive Vice President of Computer Power, Inc., and Director of Office Systems and Data Delivery for IBM, where he directed major software development projects, Sales Administration and Financial functions. He was also Director of Information Systems for IBM’s General Systems Division where he provided oversight for Development Engineering, Manufacturing and Headquarters systems. He served on the faculty of The University of Georgia College of Business Administration as IBM Executive in Residence and as Executive Professor of Management, serving on both the MIS and Production Operations Management faculties.John was a regular lecturer on Strategic Planning at IBM Executive Briefing Centers over a period of fifteen years, speaking to CEO’s and other top executives of major corporations worldwide. He frequently took consulting assignments dealing with complex project management issues around the world. Mr. Schleier holds TOCICO certification in all disciplines. He co-authored Managing Operations, A Focus on Excellence, a college text emphasizing TOC concepts (North River Press, 2003).