The second edition of a best seller, this book shows how to identify, understand and prevent chronic problems that hinder the attainment of organizational goals using Root Cause Analysis (RCA). You can also learn how to use the PROACTR software, voted "Product of the Year" by Plant Engineering Magazine along with the steps outlined in this text to automate the RCA process. Used effectively the information in Root Cause Analysis will improve the reliability of plant assets and save your company's valuable time and money.