Management Processes For Quality Operations

Rs. 1792.00

This book focuses on performance management, planning, implementation, quality customer service, and the many other organizational systems that support the (TQM) process. This generic management system readily adapts to and strengthens most systems now in place. CONTENTS TQM-A Management Overview/Organizational Structure/The Quality Culture/Performance Management/Work Force Quality-Hiring Correctly/Planning for Quality/Implementation--The Critical Step/The Quality Manual/Managing Change/The Customer Defined/The Customer Served/Management Ethics
[Add to Cart] [View Cart]