Productivity And Quality Management -2 Vol Set

Rs. 3360.00

A joint publication of the International Labour Office (ILO) and Asian Productivity Organization (APO). Productivity and quality are two of the most important contributing factors for economic and social development, and are important instruments for an equitable distribution of wealth, sound industrial relations and workers' democratic participation. Over many years, the ILO and APO have been assisting their member countries to promote productivity and quality improvement through management and enterprise development projects and programmes as well as consultancy and advisory services. This joint publication is and essential contribution to the activities of the ILO and APO in promoting effective and social-oriented development, competitive enterprises and entrepreneurship. The programme consists of 23 Modules and a Guide on how to use them. Part I provides the latest concepts, factors and barriers to productivity and quality improvement , techniques on how to assess problems and measure productivity as well as the productivity improvement cycle and major techniques for mastering its elements. Part II discusses the most important productivity and quality improvement areas, where to look for hidden reserves, and how to tap them. This Programme is for enterprise managers, productivity and quality specialists and consultants, management training and development professionals, project managers, officials from government agencies, employers' and workers' organizations.
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