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Quality Function Deployment: Integrating Customer Requirements Into Product Design
Rs. 3077.00
Quality Function Deployment is a method for satisfying customers by translating their demands into design targets and quality assurance points. For a thorough "how-to" on the implementation of QFD, we went directly to the source -- Yoji Akao, the creator of QFD and one of the foremost leaders of the Japanese Total Quality Control movement. In this unprecedented book he explains the concepts and methods of this remarkable systems engineering approach. Filled with case studies, detailed charts, and over 100 diagrams, this book is a complete reference tool for QFD implementation.
Contents:
An introduction to QFD
Using the demanded quality deployment chart
Using and promoting quality charts
Using quality deployment charts: subsystems, parts deployment, quality assurance charts
Using quality control process charts: QFD at the pre-production stage
QFD and technology deployment
Quality deployment and reliability deployment
Quality deployment and cost deployment
QFD in process industries
Quality development in the construction industry
QFD for the service industry
QFD for software development
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