A good resource to use for health administration and clinical performance measurement, this up-to-date collection of international experiences with continuous quality improvement (CQI) contains many examples of how CQI can be adapted for use in the United States. The stories have been written by physicians who are recognized experts in their fields. They represent seven countries covering Europe, Australia, South America, The Far East, and Africa.
This book in the ASQ Health Care Series provides a unique way to learn from the positive experiences of people in far away places. In many instances they are struggling with similar problems and questions, but are arriving at different and sometimes more effective solutions. The stories cover topics such as healthcare performance assessment, quality control, and quality improvement.